Made my 8 year old cry
1. Tutor had technical issues. 2. Tutor couldn't tell me what happens when there's a technical issue. Also couldn't give me a contact number for Cluey to resolve. 3. Session was delayed by 20 minutes. We agreed to continue with the session as the tutor would give us a full hour due to her technical difficulties. However, the session was cut short and we were disconnected before the hour was up. 4. Walked into the session and my daughter was visibly upset, tears streaming down face. Tutor had no Clue! 5. Impossible to reach a human to resolve my issues. Still waiting to hear from someone. 6. Requested recording of session. Funny enough, the recording doesn’t show the tutor nor can you hear any of the tutor in the session. Overall a really bad experience, especially for a child who doesn’t have the confidence in Maths. DO NOT recommend this company.