Internet Lightspeed Communications
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2 year customer, they are just fine but switching
I have had service with them For 2 years yes i am switching away from Them because they resell shaw and shaw leaves them hanging on most if not all support inquiries. My switch is due to price and because the modem technicolor 4234 has a network defect which shaw doesnt want to fix ( defect: after a power off on the modem the modems fails to get an ip automatically from the provider) i have to power off the modem or reset it and wait an hour and then it works which is annoying. Of my dozen or so support calls i have actually had good technical support they have credited me a few days for screw ups from shaw and billing support has been fine to switch my credit card on file etc honestly cant knock this company i am Switching to Shaw/freedom because they are cheaper black Friday and they give me a free modem solving my hardware issue. I normally dont give out that many great reviews but these guys are not that bad at all took off 1 star for hardware problems over all positive experience i would not recommend their competitors: techsaavy ( expensive) heybabbl.ca ( no human but cheaper) / surfinternet.ca ( expensive) primus ( hidden charges) or telus ( expensive) also Shaw/freedom internet ( 30% more) We will try Shaw freedom internets ( black Friday offer) or Hey babbl next go around.