Princess Cruises
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Shame on Princess
I am a casino player. I spend a ton, and I mean a ton of money onboard. Princess accommodated me with a free cruise, which I upgraded by paying the difference in fare; however, this last cruise I was not informed that they no longer let you change a thing. No downgrading, no paying to upgrade. So as I sit throwing money their way thinking, no worry, I am really just paying for my next cruise, I come to find out, nope. You only get exactly what we offered…a cruise you more than likely don’t want to take. Sure enough. I have a “free” cruise that I don’t want to take. I want to pay extra for a different one and they absolutely refuse to assist me. Shame on Princess for not advising me, as it would have changed my mindset regarding my no worry, just paying for next cruise. I am supposedly a much appreciated passenger yet they they could care less about me or my future loyalty to them. Time to jump ship!