CINDY

Mar 24, 2021

Pleasantly surprised

I just read another reviewer who had exactly the same experience as me. I bought my dress, and ordered a custom fit, and got an immediate email confirming sizes. I felt confident the site was legit. Then I emailed a couple of times and didn't get a fast response, and then came across the terrible reviews online & started to feel perhaps I too had been duped. I then did hear back from Synn, and although doubting the truth that the package had 'just been sent', it did turn up, and we were so happy with the result. It's gorgeous. The fabric is probably quite cheap, but it doesn't matter, because the overall impression of the dress is luxurious. I wonder if some of the dresses are more as they seem on the site, and some aren't? It is confusing that there are 50/50 great/bad experiences, so hopefully Vampal check these messages and are able to improve the consistency so you can buy with confidence.