Celebrity Cruises
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Overratted
I was told they were the best but they were the worst. I have taken 23 cruises on various lines and never had such an awful time as I did on Celebrity Summit. The AC did not work properly so our room and public areas were always hot. The dinner service staff forgot something each night on our 7 night cruise from salads to coffee. One night my husband crawled in bed and the bed was short sheeted. The sheets had small holes. We were told one thing about an excursion from the front desk and when because of a serious medical problem needed to cancel, they refused to refund the excursion of almost 200 dollars. We asked for help with wheel chair off the ship and was ignored until the ship was almost empty even though we had travel plans. I would not use them again and I emailed them and still no response. Celebrity is not what they say there are,