Spyder Active Sports
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BUYER BEWARE OF RETURNS AND EXCHANGES POLICY
I ordered my first Spyder ski jacket and pants online during Black Friday. I followed their sizing guides exactly but when I received the merchandise, the jacket and the pants were both too small. I contacted customer service multiple times and they do not do exchanges....I did not realize I was on the clearance page as I looked at so many items and they don't say anything as you complete your purchase telling you that you are purchasing a clearance item which is not eligible for return OR exchange. There was also nothing on my receipt indicating they were clearance items. Now I have a very expensive ski jacket and pants that I can not wear. Very disappointed with this experience to not even allow an exchange.