Kave Home
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DO NOT BUY KAVE PRODUCTS! NO REFUND!!!
We purchased a Lenon bed and two small sideboards directly from KAVE Home. We received the bed broken and started a claim. Took 2 weeks to communicate with the after-sales team to replace the bed. Maria is a deceitful woman who lies frequently. The replacement bed was also broken... At this point, I can not blame just KAVE Home because the courier DASCHER is also a terrible company! After receiving a broken bed 2 times already, we want to return the bed and ask for a refund. The story starts here... After 2 months of hearing lies from MARIA (After Sales Team), we are still not able to get our €1275 I never had this kind of experience before. I had to send a bunch of emails and make calls back and forth. Every time, it ended up like we would call you back in 10 minutes, but it never happened. Please do not buy this brand. They have nice things, I agree. But terrible after-sales service. In case you want a return or a refund, it is impossible to get! Spend your time and money on better services!!! Besides our money, we wasted our time and energy last 3 months... I will never buy something from KAVE Home!