PR
Princess Cruises
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Customer Service
I just wanted to express my appreciation for the excellent customer service provided by Luyanda Chiya who assisted me through an online refund from our previous cruise in December 2024. Luyanda was professional, patient and very helpful throughout the process and talked me through each step to complete which made it so much better and a positive outcome. I was asked if there was anything more she could help with and sent me a copy of our next booked post cruise travel transportation details. We are already happy loyal Princess Cruisers about to embark on our 6th cruise next month again now even more impressed with the admin assistance from Luyanda well done. Thank you again