alek

Apr 19, 2025

They try to debit money from the card, ignore requests to delete the account

I participated in a campaign on Galxe by Space ID and received a free three-month premium subscription. All I had to do was link my bank card. I thought any honest service would simply stop the subscription if I didn't renew it. Then one day, I found a "Delete Account" button in my personal account, received a message that the deletion request would be reviewed within 72 hours, and forgot about your company. But April comes, and I receive an SMS that some CoinStats is trying to charge nearly $168 from my bank card. Unbelievable! These scammers not only didn't delete my account but are also trying to steal my money! I try to find a way to remove my bank card from their website, but there's no such option. I write in the live chat requesting my account be deleted and receive a response: "I've passed your request to our respective team, and we'll get back to you soon." A day or two passes, and they try to charge my bank card again! Now, the live chat stops responding altogether, and in April, there are seven attempts to steal money from my bank card! Thus, I conclude that this is a scam disguised as a legitimate service.