Margaret

Margaret

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Margaret

SK

Sküma Water

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5 out of 5 stars

Excellent product and company

I am a great fan of this product and company, I have had the Skuma for a long while, it’s excellent the water is much better than a jug type filter. I drink more water than I have ever done. I make a bottle full at a time and keep it in the fridge. l sometimes fizz it with a soda stream. I’ve have had questions over the period and have contacted them they always, respond promptly. This May it went rogue on me, so I contacted and explained what was wrong with it, they promptly sent things to try to correct the blip. Unfortunately None of the instructions worked so they said it have to go for back for repair. A date was set for a pick up that was just a couple of days it was picked up on the day by a courier. I was expecting a long wait to get it back, but it wasn’t very long at all before I got an email to say it was on its way back to me. I have done previous reviews always complimenting their customer service as second to none but this time they even surprised me how quickly they dealt with me. I can honestly say with hand on heart this was the best customer service I have ever had and I am eighty. I am back to drinking pure clean water again. Thank you Skuma team.