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PMT Rocks.
Absolutely customer friendly. Nothing seemed too much trouble. I recently bought a Bose sub2. It arrived DPD next day. Not being happy with my purchase one phone call assured me that a refund would be issued on receipt of the speaker being returned to ANY local PMT store. Mine be8ng Norwich despite the sub coming from Liverpool. Instead of a refund I wanted to buy a pair of yamaha DXR12S. I returned the sub where full refund was issued on the spot. Next problem was that the stock for DXRs were low and they only stocked one. The other was in transit to them from Manchester. At no extra cost the parcel was rerouted directly to my address. A great personal experience. They price match and they care. Just to add. The second speaker arrived at 8.15am. Just can't fault them or PMT.