Justhost
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the worst hosting that exists in the world
I hate them with all my heart. I have tried to contact them maybe 100 times in the last 3 months and they have never been able to solve the issue. In the beginning my site was infected from malware, I asked them what to do and they sent me a file containing the list of infected files, but, following their instructions, I deleted not only the malware but also some website's files. After this I asked him for a backup folder, they first send me a wrong folder from another site, then send me the right one. Afterwards they tell me to clean the files of the folder and to reload it and that if I wanted to do this I had to pay $ 400 to have the files in place. I decided not to pay them so they proposed to refund me this amount. In the follow chat another guy said that this was impossible. So then I fixed the files, cleaned them and uploaded them to my account. They give me a phone number to call them and they charged me the call on my account. After this I asked again for explanations and after many open tickets, which they decided to close automatically without solving the problem, today in chat they said "yes, now I will help you" and afterwards they closed the chat (this is happened 3 times just today). Today in my website still persists the issue. NEVER buy from JUST HOST.