Southwest Airlines
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Worst Experience Ever!!!!!!
I have flown with Southwest for years and up to this point I have had great experiences. I had unused travel vouchers but was unable to travel due to the pandemic. I called Southwest and was told that the funds expire April 15, 2021 but to call the next day to have the expired funds extended. I called today and the rep told me that I will forfeit 100.00 per voucher. Completely unacceptable!!!!!!!! I will never fly with this airline again. The other reps I spoke to before mentioned nothing of the 100.00 per voucher being forfeited.