I had a similar experience to others. Avoid
I had a similar experience to others. Within the first two weeks, I had two sessions cancelled, times kept being changed, each session had a different tutor which then wasted time 'getting to know you', I was sent multiple messages during the week to say tutors had changed (so many, I couldn't keep track of them), times cut short, no homework and just a generic platform with no customisation to my child. I was 'sold to' and bamboozled on the phone for an hour by their sales team. It's a shame they don't put that focus into the actual education side of the business. I cancelled after 3 weeks then looked at my bank account and realised 6 sessions had been taken out of my account without my authority (including sessions they had cancelled). I couldn't get through to anyone for assistance, eventually the money was mysteriously debted back into my account with no acceptance or communication. Once I cancelled I was inundated with sales calls. Avoid at all costs.