MSC Cruises UK & Ireland
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Giving a 4 star is being generous……
Overall we enjoyed our 1st experience of a cruise but there were definitely some poor points. The cabin’s mini bar had empty items in it when we first boarded, on one occasion other items from the mini bar (which we weren’t using) disappeared so we had to report this to guest services so we weren’t charged. There was someone’s toe nail clipping that remained in our shower room for the entire cruise so the floor couldn’t have been cleaned once. The food in the Market place wasn’t great but there was a lot of choice even though it was mostly tepid food but the food in the main dining rooms was great and the waiters we had were superb. A notification to all guest not to hold sunbeds was ignored and the staff did nothing about it so there was a shortage of sunbeds unless people went ashore when docked. Another annoyance was that older children/teenagers were playing football and running around in the communal areas and corridors on our floor level 12. Lastly everything onboard is extremely expensive and not everything is free even though you have paid for all inclusive, adults could not even get an ice cream without pay silly prices for them so advertising is misleading. We still enjoyed the cruise overall just tried not to let annoyance spoil it.