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Dear Mr Carter

Dear Mr Carter

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Dear Mr Carter

TV Aerial Company logo

TV Aerial Company

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1 out of 5 stars
Dec 23, 2024

Avoid

Initial installation in 2020, installing engineer did not advise we needed to keep a password, We wished to add 2 cameras in 2023, but due to not having password we were required to purchase complete new DVR. Now had issue with a camera not working, they give you a date, but the window is 0800 to 1800. Called at 3pm to establish if a time could be advised with only 3 hrs of working day left erm... nope. Rearranged for today, 23rd December, engineer phoned to tell me wouldnt be until after Christmas... i just cancelled ot and decided to look elsewhere pointless even trying to contact them again about it. Dreadful service, sarcastic, pompous operators in "customer service". One star given as zero does not appear to be an option.