Stores Musictoday
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Wrong item shipped and we can't get them to address the issue
My wife ordered two framed Rush pieces as Christmas presents for me, but when the items arrived they had sent us two identical framed pieces and not the two different pieces my wife had ordered. We simply want to return one of the duplicates and get the correct item sent to us, but we are getting nothing but non-responsiveness from Musictoday. It has been 3 weeks and we have no resolution to our request. These framed pieces were $150.00 apiece and the error is clearly Musictoday's, but their customer service is both non-existent and appallingly bad. We will never buy another thing from this vendor - shameful!