AU
Auto Prep Repairs Ltd
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Shocking customer service
Shocking customer service. Cancelled my claim because this company don’t want the business. Didn’t reply to messages, promised to assess the car and would not confirm a date. 5 weeks later I get an e-Mail asking me to send photos- they had them on day 1. Terrible service. Do not use even if your insurance company recommend them. You acknowledged receipt of the images so your reply below is not true. You claim to do great repairs but only after a customer is prepared to wait and be without transport for 5 weeks. Once again - shoddy!