Condominium Rentals Hawaii
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Horrible! Rude and outdated!
We rented a condo here and we're treated like garbage in the moment we walked in the door because we rented through an agency and not them... I know this because they said it over and over and over again to us. They made comments" like people like you" what Mexican American? $200 k a year bread winners? That just wanted to bring our four kids to Maui and have a good time to celebrate our 21 anniversary. we asked for a working phone which was broken a clean room and a towel.... and were constantly talked to in a belittling disgusting and rude way which was the only place in Maui we were treated this way. everywhere we went people were so courteous and kind but these people are disgusting rude people who clearly racist. The manager a old miserable white guy stood in a lobby and talks to me like a piece of garbage in front of my kids because I asked for a towel.... Save your money much nicer better renovated condos in the area that we looked that we will definitely stay at next time instead of here ..If you want to be treated with courtesy respect and care on your well-deserved hard work for vacation don't come here!!!!customer service and courtesy is something that hotels are supposed to provide there in a hospitality business they should not expect their customers to set the pace for their behavior. This is their business and making money off of. Sad part is this this is probably how he speaks to his wife and family so he doesn't know any better... Staying in a a $1500+ for 3 days and this is how your treated for asking for a clean working room and towels.... As a business owner myself I would never treat anyone this way! Then he was upset that the way he spoke to people and he and his staff treated people was what they reciprocated back he turned into a bully cry baby. What a joke to ruin a vacation for people! Get a new job because the stuff you're clearly don't want to work here and our miserable at their job and take it out on their patrons they don't think are good enough to stay here shouldn't judge books by their cover! Treat people how you want to be treated once they began their diabusive behavior to our kids and ourselves they were not going to get courtesy for me. in addition to this the property manager that rented us this condo didn't care either we told him that things in our room that were inadequate and he was rude and disrespectful to us as well. Basically the two hotel and owner were talking but just not to us.. I would not stay here nor use the travel agency that books this they do not care about their customers once they've taken thousands of your dollars you no longer matter and neither does your family vacation or the joy that comes from it!