bebe Stores
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Horrible Customer Service
I've shopped Bebe for years without a complaint but recently I did a return and it has been over a month since they received the items and they haven't refunded my money. I kept ongoing emails with different dates and estimated time frames to expect the refund and still nothing. I decided to call their customer service number to express my concern, the representative was extremely rude to the point that she was yelling on the phone to talk over me. She initially asked if it has been 10 - 14 days and I answered it's been over a month. She rudely interrupted and did not allow me to speak another word. She flat out said, "you're not getting your refund until the end of the week," and that's when all the yelling began. And still to this date I have not received my refund. I for certain will not shop bebe again. They really need to reconsider the hiring process.