Recreation Outfitters
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Great price and service on a beautiful patio dining set
I found recreation outfitters had the best price and selection on the Hanover cast aluminum patio dining room set that I had been shopping for. No one else had the cushion colors that I wanted and to top it off they were several hundred dollars cheaper. For some reason, I didn’t receive my order confirmation so I reached out to their support and Raj was incredible and reached out to the back office and ensured everything was good and continue to follow up with me to make sure the shipment arrived as expected, and that I had had no issues. My order was during the crazy worldwide IT systems crowd strike computer issue so I suspect that may have played a role, but regardless their recovery and support were Impressive. I was contacted by the shipping company to setup delivery and they delivered exactly at the promised date and time with a call ahead to make sure everything was good so flawless execution on that. Finally, the Hanover dining room set was impressively well packaged, and arrived flawless and undamaged. I did have an issue with missing assembly hardware for 2 chairs. I called Hannover and received friendly and fast Support to get me replacement parts within a few days. In a perfect world, none of the little issues would’ve happened, but let’s face it, things happen and more importantly to me was the top notch support to resolve the issues painlessly. I highly recommend Recreation outfitters and also the very well-made and beautiful Hanover cast aluminum outdoor dining set. I would gladly do business with them again.