Medigold Health
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Absolutely dreadful
Absolutely dreadful. Have to use this company because it’s who my employer have a contract with. Made an appointment but the clinician didn’t turn up. Called in only to find out that they’d called in sick 4 hours previously and Medigold didn’t bother to notify me. Then when I tried to complain they said there was no point raising it on the phone as “they would just be emailing themselves” and they couldn’t rearrange the appointment on the phone as it was “a different team”. Terrible customer service.