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Energy Ombudsman
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Wish I'd know about the Energy Ombudsman earlier
Just wish I had known earlier about the Energy Ombudsman. I was almost 5 months into my problems with Octopus before I found their website. The online forms took a while to fill in and I struggled to find all the email evidence I wanted to submit. My Ombudsman was easy to talk to and made contact by phone which made communication so much easier than emails.