LY
Lyca Mobile USA
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Excellent customer service with Marri
I was having some trouble with updating my credit card info for my plan. Marri was extremely helpful and patient. she understood my situation, offered options and stayed on the phone to help me complete my transaction. I also needed to resolve a credit balance that I inadvertently created when trying to solve my issue before I talked to Marri. She offered a few ways to resolve, none of which worked for me. So she came up with another way for me to claim this credit. She was extremely polite and friendly, and made me feel like a valued customer.