Ripple Energy
View company profile →
One reservation - bequeathing my holding
One reservation - bequeathing my holding I was very satisfied by the signing up process, the documents were clear and easy to understand. I appreciate that my holding is illiquid and so being able to bequeath it to a relative was an important factor for me. When I came later to add my relative's details, I found that the online form would not let me add them unless I added information that was not essential. The only information that is essential is the name and address, because that is all that is needed to identify the new bill payer unambiguously, but the form demanded their phone number and email as well. I was able to sort this out with a member of the support staff, but it illustrates that Ripple Energy, like many other companies, is gathering unnecessary data from its customers. As this sort of information may be later sold to other companies for marketing purposes, I have marked down Ripple Energy. I have noted their reply below, which is reassuring, but ever since my wife's contact data was sold by a charity we trusted, I have taken the approach that the one sure way to avoid data getting out is only to provide data that is essential.