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AVOID!!! company are by far the worst
AVOID!!! company are by far the worst This is a totally incompetent company, lazy and slow. we have a first time buyer and I have no chain. The process of selling a house through this company was the most stressful experience we have ever had. It's taken so far 6 months and still no closer to completing. They lie constantly and delay at every opportunity, regularly claiming things have been done only for us to find out weeks later that they were lying and still things to be done. They keep saying this is the last query/waiting for paperwork, then come up with another excuse. For example: It’s a shared ownership sale but they told the buyer she needs building insurance before the exchange, which was never needed in the first place! (not with shared ownership as this is already in with the rent). The buyer is in tears, hoping her and her kids would be in by Christmas. After all this time, we still feel we are nowhere near exchange as there are still late paperwork waiting to come back which should had been sent ages ago. The buyers mortgage deadline will pass soon within weeks and she will have to reapply which will again take time. This sale should had taken 3-5 months to complete. If you want a quick easy sale, I would advise finding another solicitor Anyone considering using this company - RUN