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Reviewer

Reviewer

Member since Invalid Date
2
Reviews
1.0
1 out of 5 stars
Average rating

Reviews by Reviewer

LY

Lyca Mobile UK

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1 out of 5 stars

Third-rate customer service

No network whatsoever, no service on my sim since 7 long days now. No calls, messages or data, nothing works! Customer service is unreachable via chat and phone. Extremely long delays, 3-4 hours, 50+ attempts to get connected to a human within customer service. Once connected the chat is deliberately disconnected without a response or resolution. After wasting the whole day, a complaint was logged but it remains unresolved and no updates. Such an awful and third-rate customer service. It's a disgrace that such network providers are granted licence to operate. UPDATE: Your refresh didn't make any difference. Contrary to your reply, I did not receive any such email from you. And I have already performed all possible troubleshooting steps.

EN

Energy Ombudsman

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1 out of 5 stars

Biased, unfair, total waste of time & efforts

Funded by the energy suppliers, no wonder Energy Ombudsman is blatantly biased. Energy Ombudsman deliberately ignores customer's facts substantiated with evidence. Energy Ombudsman side with the energy supplier even without evidence, just messages between the Energy Ombudsman case handler and the energy supplier staff will suffice, the decision will be made in favour of the energy supplier. 3 long months of wait to receive a decision. Unprofessional service, no timely updates and unresponsive case handlers. Better not to waste one's time and effort instead use the independent small claims court.