Karla

Karla

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Karla

SU

Super.com

View company profile →

1 out of 5 stars

The customer service experience was extremely poor.

The representatives were difficult to communicate with—audio kept cutting out and there was a lot of background noise. They even hung up on me, and I had to call back multiple times. Instead of helping resolve the issue, they told me to contact the hotel myself and showed no willingness to assist further.