Economy Energy
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One of the worst companies I've had to deal with
These guys maybe fine if everything goes to plan but are utterly useless if any kind of customer service is required. Their customer service employees training has to be a shambles as they are unable to answer basic questions and are unable to complete any actions/corrections to your account. Every request seems to be passed to someone else to complete and it never gets done. In the end i had to complain through the Obudsman who sided with me and confirmed actions Economy Energy to complete to satisfy the complaint, out of the 3 they only completed 2 but i was so fed up with the whole shambles i just left their supply. Kara - appreciate you have a difficult job in responding to these reviews but i simply have no interest in communicating with your company again, as any conversation i would have via web chat would be pleasant enough but ultimately useless as whatever was agreed by the adviser simply would not happen. Come's down to knowing when to give up and cut your losses