Mazuma Mobile
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Unfair Reduction of Offer Due to Inaccurate Device Assessment
I was initially offered £225 based on the condition I described. However, once my phone was received, I was informed that there were “a few issues” — specifically, that the screen has visible screen burn and that the rear camera has dark spots on the lens. These claims are completely inaccurate. The camera lens may have minor scratches around the edges, but it functions perfectly, and there are no dark spots. In fact, Apple themselves confirmed that there are no issues with the camera whatsoever. Additionally, there are no screen burns present on the device. I am extremely disappointed that the offer has now been reduced to just £85 — a figure that is not only unfair but also unjustified given the actual condition of the phone. I could have accepted Apple’s verified offer of £220 had I not chosen to proceed