pbm Property Management
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PBM IS NIGHTMARE!!!
They took over two years ago from our previous property management, a change I wish had never happened. They’ve transformed our developments into garbage-looking, 100-year-old buildings due to their incompetence and inability to provide even basic standard services. I could write a book about how terrible they are and how poorly they’ve handled everything since taking over. Rubbish collection stopped for over a month in the middle of August, resulting in a disgusting, fly-infested bin room that made it impossible to access the underground parking where the bins are located. And just when you think things couldn’t get worse, cleaning was halted for two months. I can’t even find the words to describe the state of the building after not being cleaned for that long. Although cleaning eventually resumed, it’s still inadequate and irregular. The carpets haven’t been vacuumed or cleaned since September 2023, and it’s now February 2024. Residents pay them service charges for services we hardly receive. The staff and management are completely useless and unprofessional. Their managing director, Gary Cane, has never attended any meetings or taken responsibility for the mess they’ve created. Instead, he only cares to protect their image on Trustpilot and label genuine resident concerns as spam. This reflects a toxic and negligent culture within the company. For the sake of your building and your well-being, stay away from PBM at all costs!