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Jen

Jen

Member since Invalid Date
2
Reviews
3.0
3 out of 5 stars
Average rating

Reviews by Jen

LO

Loop Mobile

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5 out of 5 stars

Excellent Customer Service

I purchased a refurbished macbook pro from Loop Mobile on amazon. It arrived in pristine condition, like not a single mark or piece of dust or scratch on it. A few months later the charger that was provided stopped working. I contacted Loop Mobile through amazon and got a response back right away. Without hesitation I was shipped a new charger and the issue was solved. I really appreciated the excellent customer service and highly recommend Loop Mobile.

CL

Clothing Shop Online

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1 out of 5 stars

Worst Customer Service EVER

I hardly ever write reviews but this company is the WORST company I have ever dealt with. Ordered some items, tried to return them. Called their contact number, no agents available and have to leave a voicemail with a 24 hour call back. No call back, leave another message. Try to email, get a bounce back saying mailbox is full. Try to do the online chat, agent appears but doesn't respond. I can't believe this company is in business behaving this way. I will continue to attempt to return my items and will never do business with them again. Buyer Beware!