Home Instead Senior Care
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Flaky Horsham Home Instead
I’m perplexed by this company. I had to chase my original inquiry twice, but eventually, a lovely person came out and spent an hour with me and my mum, which was much appreciated. We then tried to arrange overnight care, which they couldn’t accommodate at the time, but I hoped they might be able to in the future. However, I have had no follow-up or response since from my subsequent emails. This is disappointing, especially considering the cost—nearly £300 per night—and the time they initially invested in meeting us. It’s not a good way to operate when dealing with carers and those in need of care. I’m giving 3 stars solely for the lovely lady who spent time with my mum.