Singapore Airlines
View company profile →
Robbed!
Wanted a refund for my first leg of the journey as was denied boarding due to my partner being sick. Not the second leg as we rebooked the first and were going home on the second leg flights. Without stating that they could only refund both (why is beyond me), they fully took our tickets and gave us a PARTIAL refund. We called to get our tickets back and were told we would have to pay aud $2400 to get back home (we had already left Australia). We have been on to customer service for HOURS and have gotten no where. Can’t believe an airline can rob people and get away with it!!