American Freight Furniture, Mattress, Appliance
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I have had the worst experience thus…
I have had the worst experience thus far with this furniture store, One disaster after another!! I ordered bedroom furniture in the beginning of January. When purchased I was giving an estimate of 6 weeks. And here we are at the end of April. Once the furniture made it to the warehouse the delivery was set up for this past Saturday and on Saturday there was no call or delivery, 😡so I called and spoke with an assistant manager who arranged delivery for Sunday. Yet on Sunday there was a call from an associate calling to inform me that all of my pieces were not in 😡. After waiting so long I authorized for them to deliver what they had and decided to wait for the remaining piece. Needless to say, he had no idea when the piece would come in. About an hour later the delivery crew that was contracted out dropped off the furniture. ( the only smooth process, the delivery guys were awesome )But as I begun to unwrap the boxes I noticed the headboard was damaged 😡. Once again I called the store to speak with the assistant manager who said he would call the delivery crew to pick the furniture up and call me back to let me know if it was feasible on this day. But I never received a call 😡. Soooo Monday morning I called the store to speak with the store manager. I informed him of all of the inconveniences and he assured that he would get it taken care of and the delivery crew would pick up today and deliver a replacement bedroom set. But the delivery crew was never sent out😡 needless to say, I am not satisfied at all, in fact I am outraged and will never recommend this company to anyone!!!!