Consumer

Nov 6, 2020

Disappointment in Crabtree

I have currently been living in a flat which is managed by Crabtree Property. I find their service to be appalling. There is no security cameras outside our properties. My car along with 3 other cars, were vandalised outside our property. My car itself was keyed along the whole passenger side, from the bonnet to the rear wheel arch. I called them and they said they could not do nothing for me, as there is no cameras and was asked to send images of the damage done to the vehicle, the damage happened 4th May, I sent the images and got a automatic reply back on 5th May and have not heard anything back from them. I have called them in regards to installing security cameras as couple weeks before this it seems someone had messed around with my tyres and there was no air in the tyre, I also have 2 young kids which I mentioned and it isn’t spare if someone messes around with my car. We pay a service charge, for them to come, there is spider webs in my hallway and outside my door, which I have to clean myself. The doors been damaged and no one has come to sort this out. What are we paying for if nothing is being done? My windows which are meant to be cleaned once a year are filled with webs on the outside and for someone who has a fear of spiders, I can’t open my windows. Overall Crabtree is appalling, and just take our money and not provide a excellent service.