Marriott Vacation Club
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The Worst Possible Customer Service in Singapore!
The Customer Service in Singapore is simply horrible to put it mildly. If you call, there are long holds and eventually have to hang up. Emails are not responded to even after 3-4 reminders. The excuse is too many calls. Perhaps the technology platform needs to be half decent so that members don’t need to call so much. Or add more people. Current situation is a huge drag on Marriott brand and I am surprised the company has allowed this bad situation to continue. How do you speak with Customer Service in Singapore?