Nigel Howcutt

Nigel Howcutt

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Reviews by Nigel Howcutt

EN

Energy Ombudsman

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1 out of 5 stars

Stupid Smart Meters Condoned By The Energy Ombudsman

In common with many other people, I have "Smart"! Meters that are not Smart. This is a known problem - in particular with a particular make of meter, which I am unfortunate to have fitted. The meters (Gas and Electric) produce gibberish figures (sometimes 30% or so in error) which makes them useless for analysing energy use - which is what they are meant to be used for. Smart Meters are a con, paid for by the consumer, for the benefit of the Energy Companies - the consumer doesn't matter at all. The Energy Ombudsman pretends that they can determine meter accuracy remotely to the (very small percentage) of error allowed. This is untrue, but the Government / Energy Companies don't want to put their errors and failings right and use the Ombudsman system to palm the consumer off. To have the meters tested properly would cost me over £1000 (yes, really) and has to be carried out by the Energy Company's Contractor (There's cosy for you, you pay their mates to say everything is fine). The Ombudsman, rather than doing anything about it, plays "computer says know". What a con....