SR
SriLankan Airlines Official
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Srilankan airlines dont keep their promises and never refund my cancelled flight.
dear srilankan airlines. 3 month back i bought a ticket DXB-CMB (28th of april) and unfortunately because of COVID i cancelled it in 2 days. So far so good - i god my refund reference code and started to wait my monet to be credited to my account back. No, its late June - 1. still no money credited 2. no ANY response to my 10 inquiry emails 3. DXB and AUH Srilankan offices are useless - they clearly told they cannot do anything. The next step for this week is to write complaint to Dubai Economic department and raise a case in Dubai police. Dear Srilnkan - please contact me ASAP till its not late. As a proof i can post all email and addresses i contacted and never got any reposne. awaiting your message