Gate 1 Travel
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Do NOT book with Gate 1!!!
Gate 1 is the absolute and literal worst. I had to cancel my trip because JetBlue cancelled our flight and at first the ONLY resolutions were to pay $500 per person for a new flight or to receive credit. Neither of those options worked for me. After countless calls and complaints Gate 1 FINALLY got a "manager" to reach out to me. After explaining reasoning behind the $500 per person, I just told her I wanted a refund which she granted and said the check would be sent out. Fast forward two weeks later I receive a check and it's HALF the amount I paid. What type of scam operation is Gate 1 running here? The communication is beyond awful and it takes having to reach out to third party platforms like this in order to get a real solution. Once they have your money they want nothing to do with you. Any thought I had about giving them another chance has completely gone out the window. Please rethink before booking anything with them!! Stop the antics Gate 1 and give me MY money back!!