Legal Uk Services
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The real truth about a claim
I received a letter from NatWest outlining the money that I could expect. Then at the bottom there was a paragraph relating to an old account from 2008 that was a joint account with my husband ( now deceased ) There was an overdraft on the account so they had deducted £1020. This left just enough for your fee, so I got nothing even though I had to take time to sort the cheque they sent out. Anyway I approached yourselves and asked if you would accept your percentage from the money paid to me rather than the whole amount. This came back with a resounding no. Yes you had the law on your side but you were morally wrong. So I hope you will stop and think about what you do to people in the future. I am a 73 yr old pensioner in very poor health and this debacle has not helped at all.