CEX.IO
View company profile →
Onerous ID / KYC requirements but once you do that it all works!
I have been using CEX.IO for a few years, though only very rarely. Using it just now I was concerned to read so many recent negative reviews but it is my understanding that these are caused more by problems with ID verification than with CEX themselves. I made a transaction and then tried to withdraw as a bank transfer; it was stuck at "pending" all weekend, but on Monday morning I got an email from CEX customer services, telling me to re-confirm my address details. I did this and then the transfer went through within half an hour. I think CEX are trying hard to operate within the very strict legal and regulatory framework in each country they are operating in, and this necessarily means they have to follow strict internal procedures. Be patient people, do everything they ask you to in full, and wait for them to process it. I am happy to play along with all of their hoops and obstacles which help them to stay registered and legally permitted to operate. In my experience, the system works exactly as it is meant to hence giving it a 5* review.