Waves Car Wash
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Very Disappointing Service
Very Disappointing Service – Damaged My Car & Poor Customer Support I recently had my car washed at Waves Carwash in Hemel Hempstead, and I am extremely disappointed with the service. Not only was the quality of the wash poor, but the staff caused damage to my vehicle. After the wash, I noticed that several interior components, including electrical systems and sensors, were malfunctioning—likely due to water damage. The seats and floor were left soaking wet, which only worsened the situation. When I reached out to the company to address the issue, I was met with complete refusal to acknowledge any responsibility. Instead of offering to resolve the matter, I was accused of lying about the damage. This response is not only unprofessional but deeply frustrating, as I now have a car that is not functioning properly and no one willing to take accountability. I would strongly advise against using this car wash. The service was subpar, and the lack of care for my vehicle and refusal to correct the issue is simply unacceptable. I will not be returning, and I suggest others think twice before trusting Waves Carwash with their cars.