Finio Loans
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Decision making fallacy
Frankly I am utterly baffled by their decision making process. I had a loan out with Likely Loans for £4544.09p over a 30 month repayment window. It was costing me £255.52 per month to pay it back. I never ever missed a payment once. Now I absolutely rated your company because I had 0 issues during my loan and was very keen to take another out to do some home improvements and just improve generic quality of life. You even emailed me upon completion of paying off my loan that you'd like to offer me another one! Fantastic I thought! I go through your eligibility tracker and NADA, denied, no reason given, I did contact yourselves for the specific reason, since the new loan I was applying for was for £3000 over 28 months, for I think it was approx £155/month, which was a whole £100/cheaper than my previous loan. It makes absolutely 0 sense to be denied, especially considering my financial wellbeing if anything is actually better off than when I first applied for a loan?!!? I did contact yourselves and query all this and was told a backend team would get in touch, this was over a month ago and nothing.