Home Repair Network Limited
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Our Sincere Gratitude to Ellie and the HRNL Team for a Highly Pofessional Job Well Done.
When part of our bungalow was flooded in June 2025, including a bathroom, corridor and kitchen, we had no idea of how much would be involved in rectifying the damage. From the moment Diane answered the phone, her friendly and cheerful manner gave us comfort knowing someone cared. Diane put us through to Ellie Stone who kindly explained the steps required and made sure we understood each step and who would be visiting us to complete each stage. Ellie was a great listener and was always very supportive and inspiring confidence that everything would be resolved. Ellie effectively co-ordinated various contractors though each stage of the project providing us with email and phone updates to ensure that time schedules were agreed with us in advance. Ellie is a total professional who inspired us with confidence and was always there if we had questions. From the initial surveys, to taking up the floor, removing the bathroom and kitchen, drying the foundation and walls, to selection of replacement tiles and units, Ellie was there co-ordinating it all. The contractors were all highly professional and the finished result is amazing. So a huge thank you to Ellie and the team for making sure that everything was completed in time for Christmas. We can't thank them enough and my wife, Jane and I highly commend the HRNL team fo job very well done.