SR
SriLankan Airlines Official
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On 10/11/2021 I requested refund of my tickets to Sri-Lanka from Brussels and back, The reason, why I refunded was that Sri-lanka airlines canceled one flight and new suggested options were not comfortable for me! Before rejecting the new suggested flights, I asked whether I could refund and they replied that yes, and that they would refund the money within 25 working days. But I never received any refund and any reply from them after. Is there any way to get this refund? Is there any international organization regulating such cases?