Fashion Szn
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Wrong item delivered
I wouldn’t even rate it a 1 star but won’t allow to rate it anything less. Really disappointed with the service. I ordered an angel sleeve floral maxi dress for a wedding which I’m attending on Saturday. Instead I received a black crochet front tie top which is a completely different item and I don’t see how this is something that could be mistaken. I have checked the reviews and can see the same issue happened with the same dress for someone else which they were advised they will be charged to return when it wasn’t their fault this happened, this is certainly not something I will be paying to return as I have ordered and paid for an item which have not received correctly. I would be happy to return the item at no extra cost and I require next day delivery on the correct item I ordered. Even though the item was ordered from a different platform (Debenhams) I’m sure the item is still dispatched by you so I would like this sorted as soon as possible.