Rush University Medical Center
View company profile →
The worst customer service ever !
Rush was an excellent hospital and the best doctors, unfortunately the system that now they have is a nightmare. Have an appointment, call for your medication refills, or your labs request takes a month or more, you have to contact a representative that ask all your information then they send a message to the doctor office and then you have to wait. More than 24 har for them to call you! But I was waiting weeks for a refill of my medication, a month for my labs request .. and the answers is they can’t do anything ! Rush’s is going worse and worse with the service they use to have .