KIA
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Total fiasco
Kia, Burton on trent, May 2021. Total fiasco! First visit Sunday, car I wanted was sold but they could get another. Come back to test drive. Second visit, car did not exist, unable to locate, but could test drive a similar tomorrow (not today as arranged) . ‘Found’ another sportage to test drive, but it would not start. Back to hunt the white car. Found one, but being driven by staff not in today. In tomorrow, call back and test drive then. But why not buy new not a demonstrator (on Sunday the advise was to buy a demonstrator NOT new) Vague on costs, would be sorted tomorrow by the new car expert - new car? Third and final visit, test drive, car was dirty, coffee cups, kids stuff, not cleaned before a customer allowed to drive it. This vehicle was not available and would not be for three months, had others etc etc. Different spec, colours, mileage, age etc, price? Sat down to do paper work, nothing could be sorted because the expert was eager to leave. Come back he said. So three visits, no definite price, no confidence in the four staff we had dealings with, absolute jokers.