SC
Scenic Luxury Cruises and Tours - UK
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Staff need to complete promises and not ignore clients once the booking is made
The process of discussing with a member of oyur staff was wonderful and the order was placed. The member of staff promised to make contact wih me by the end of July to discuss and confirm staying before the cruise and the possibility of changing the flight status. Today is the 10th September and i have had no notification from Scenic regarding flights or adding hotel etc before the flight. I woould have given 5 stars had this been taken care of as promised. I will now make contact ttoday to try to sort thisout but I should not have to chase up your staff that make promises